Shipping & Delivery

Australia Wide Shipping

All items are generally despatched within 2-3 business days after receipt of payment and shipped via Australia Post Priority service. Express Post Services are offered and can be selected in the checkout process. 

Express Post Delivery services are guaranteed next business day delivery within the Express Post Delivery Network.The Express Post Delivery Network operates between all capital cities (except Darwin and in Perth CBD only) and some major centres.

Estimated delivery times- Delivery can take between 4-7 business days depending on your location. Please allow the maximum delivery times for remote locations. For all Registered and Express Post services selected a link will be provided to track your item/package online.

International Shipping

All international orders are shipped via Australia Post.

We offer two (2) shipping options for all international orders at flat rate costs.

Estimated delivery times - For international orders estimated delivery times of 20+ business days to metropolitan areas of major cities. Delivery time excludes customs 'if applicable' and may be subject to delay due to causes outside of Australia Post's control.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

Customs Fees & V.A.T (Value Added Tax)

Certain countries charge a tax on goods purchased internationally, it is the responsibility of the 'buyer' to cover all customs fees and taxes.

Please check your country & local customs fees and taxes for further information.

Free Shipping Australia wide. 

Free shipping is available for all Arrow Wraps orders that exceed over $100 AUD. Applies to all customers with an Australian address.

Postage costs paid on orders over $100 will be reimbursed via the same method of payment once the order has despatched

Incorrect shipping address

In most cases missing or undelivered items are caused by an incorrect address. Providing the correct address is the sole responsibility of the buyer.

We or the postal company used cannot be held responsible for missing items due to an incorrect address.


Undelivered & Lost items in transit

We take extra care in packing and sending all orders promptly. Once the item/s have been shipped out it is in the hands of the shipping carrier to see through delivery. We cannot be held responsible for lost or undelivered items as delivery and delivery times is out of our hands. We strongly recommend choosing a shipping option that includes tracking or registered mail (signature on delivery), to ensure all item/s reach their intended destination.

Our target is to despatch all items within 2-3 Business Days of receiving and order / cleared payment. 

(Please allow extra time for large volume orders)

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